Privacy policies

This privacy notice applies to transactions originating in the state of Florida, United States. All of us here at CUBAMAX practice the utmost diligence and take great care when working with your personal information. Our policy of protecting your personal information is integrated into our corporate culture. Please read this Privacy Notice carefully and we encourage you to return frequently as it may change from time to time. To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These include established policies and procedures that dictate physical security, logical access controls, firewalls, and the use of encryption technologies such as TLS and storage level encryption measures mechanisms. Our systems are tested for vulnerabilities regularly. The software and hardware to support the systems are located in Tier 1 Data Centers that are reputed to employ the strictest security standards. The information you provide to us in the course of completing a Money Transfer transaction is reasonably assured to be transmitted and stored securely through the use of VeriSign authenticated TLS certificates and storage level encryption mechanisms. Access to your personal information is provided to employees who need such access to process your Money Transfer transaction. All of our employees/agents undergo a thorough background check. Financial companies choose how to share your personal information. Federal law gives you the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Federal law gives you the right to limit sharing to only everyday business purposes for affiliates, such as information about your creditworthiness, affiliates to use your information to market to you, sharing for non-affiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. Please see below for more information about your rights under state law.

What is considered personal information?

Personal information can be separated into two distinct categories. Public personal information is information about you that is available in the public domain, such as your name, address, and telephone numbers listed in a telephone directory. Non-public personal information is information that is considered private, such as your date of birth, social security number, income, employment information, and driver's license number.

CUBAMAX does not distinguish between the categories listed above. We consider personal information to include both public and non-public personal information.

The types of personal information we collect related to your Money Transfer transaction may include:

• Social security number and date of birth for certain transactions that meet certain criteria
• Transaction information, transaction history.
• Bank account information when you tell us to complete funding for an ACH Money Transfer transaction
• Identifying information such as passport or government identification number.
• Contact information such as name, address, telephone number, or email address.

How does CUBAMAX collect my personal information?

We collect your personal information, for example, when you:

• Tell us where to send the money and/or tell us who receives the money.
• Provide account information or give us contact information.
• Show your government-issued ID.

How and to what extent CUBAMAX shares personal information?

All financial companies need to share customers' personal information to conduct their day-to-day business. In the following section, we list the reasons why financial companies may share their customers' personal information; the reasons why CUBAMAX choose to share; and if you can limit this sharing.